Agencies tasked with disaster management have been urged to investigate claims that a sizeable number of flood victims have yet to receive aid, said the prime minister’s senior political secretary, Datuk Seri Shamsul Iskandar Mohd Akin.

He was informed that more than 100,000 flood victims had yet to receive assistance despite the urgency of the matter.

“We have received reports that many flood victims have not received aid.

“The government is committed to ensuring that this aid reaches those eligible. The prime minister (Datuk Seri Anwar Ibrahim) himself has ordered that this issue be reviewed thoroughly to ensure no one is left out.

“Based on the standard operating procedure, flood victims registered at temporary relief centres are eligible to receive assistance from the National Disaster Management Agency and related agencies,” he said after attending the Kelantan Road Transport Department’s Madani Ihsan Squad assistance ceremony for flood victims at SK Bendang Nyior here yesterday.

Shamsul hoped the complaints could be resolved immediately.

“According to the SOP, assistance should have been given within a month, but now two months have passed. Allocations have been made, but this issue is still ongoing, involving Kelantan, Terengganu and Kedah.”

He urged flood victims who had not received assistance to report the matter to community leaders to make it easier for them to make claims.